Andy's Resaurant

2095 N. Main St. (North Logan)

Andy's Restaurant is a new burger place in North Logan, located right next to the Black Pearl. The sign out front says "Burgers-Fries-Steaks," but there are no steaks to be found (unless you count the chuck steak in the hamburgers). The napkins say "Burgers-Fries-Shakes," which is more accurate, so it makes me wonder if the sign maker made a rather glaring mistake on the front sign.

The things I like most about Andy's are the reasonable prices and the fact that you can get a high-end burger (like a bacon & swiss) for less than $0.50 more than a regular burger. When my wife and I went, we got two burgers and one combo meal (drink & fries), which is enough food for us. And it came out to just over $10, which I think is a pretty decent deal.

The burgers themselves are pretty good. They remind me of the perfect juicy, backyard barbecue-grilled burger. The fries are always hot and well-seasoned, and they come equipped with some great fry sauce. In addition to burgers, Andy's also offers chicken strips and chicken sandwiches. The onion rings and milkshakes also look delicious, but we haven't taken the opportunity to try them yet.

So if you have the opportunity to give Andy's Restaurant a try, go ahead and give it a shot. Let us know how you like it!

Autoplex

1840 North Main St. (North Logan)

About a year ago, I became a member of the "Raise the Bar (RTB) Car Care Club" at Autoplex Auto Repair in North Logan. Sounds pretty fancy, right? You become a member by purchasing a brochure from a door-to-door salesman. The brochure includes 6 Lube, Oil, and Filter service coupons and 9 other free or reduced rate service coupons. You pay a lump sum for the brochure that equals out to a rate significantly reduced from their regular charge, since you are kind of purchasing in bulk. The name of the program, "Raise the Bar Car Care Club," also implies to me a kind of special, elite treatment for being a loyal customer. However, as I have came to find out, that is quite opposite of the truth.

A few months ago, I called to set up an appointment to have my car serviced, using the instructions given in the coupon brochure:

1. Call for an appointment
2. Identify yourself as an RTB Car Care Member
3. Bring this card with you!

Upon identifying myself as an RTB Car Care Member, I was told that all of their appointments were full for almost two weeks. So I scheduled the first appointment available - two weeks out. And when I arrived for that appointment, I was told that I was not on the schedule. They did take my car and perform the service anyway, but it was annoying that I scheduled an appointment two weeks in advance and then I wasn't even scheduled in their system.

I called again on Friday last week to schedule another service appointment. After telling them that I was an RTB Car Care Member, I was told that, because of the 4th of July and the upcoming 24th of July,* a lot of people had booked appointments and I would not be able to get in for almost two weeks. As I set up the appointment and hung up the phone, I wondered what would happen if I weren't a member of the "elite" RTB Care Care Club. So I decided to find out.

On Monday, I called again to schedule an appointment. The person on the phone asked if I was an RTB Car Club member, and I told him I was not. His response?

"I can get you in tomorrow at 2pm or 3pm, what would work best for you?"

I told him I would check my schedule and get back to him, and then hung up.

You would think that a program like the RTB Car Care Club is designed to create loyal and consistent customers. But after seeing how Autoplex treats their loyal "Car Care" members, I certainly will not return. At least, not after my 6 car servicing coupons are used up!

PS I haven't been too impressed with the quality of the servicing either, or the dirtiness left behind in the car after it is complete.

* Pioneer Day - a Utah holiday